SHIPPING & RETURNS

SHIPPING

Available shipping options, charges and delivery estimates are shown during checkout. When your order ships, we send a shipping confirmation with tracking information when available.

ORDER CHANGES

If something is wrong with your order details, contact Customer Care as soon as possible. Once fulfillment has started, changes may no longer be possible.

RETURNS & ISSUES

For a return request, damaged item, incorrect item or other order issue, use Customer Care and include your order number. Return eligibility and instructions will be confirmed for your specific order before anything is sent back.

Do not send merchandise back without return instructions from Define Elevation.